Security Statement
Effective Date: July 29, 2026
At Gothic Skin, protecting customer information is a priority. This Security Statement explains the reasonable measures we use to help safeguard personal, account, order, and payment information when customers visit or make purchases through our website.
Our Security Practices
SSL Encryption
Our website uses Secure Sockets Layer technology to encrypt information transmitted between the customer’s browser and our website.
Customers can confirm that a secure connection is active by checking for https:// and the padlock symbol in the browser address bar.
Secure Payment Processing
Payments are processed through supported third-party payment providers that maintain their own security and compliance procedures.
Gothic Skin does not directly process or store customers’ complete credit or debit card numbers on its website servers.
Payment Information Protection
Payment information is securely transmitted to the payment provider selected during checkout.
Available payment methods may vary depending on the customer’s location, device, and the payment options enabled at checkout.
Account Security
Customers are responsible for protecting their account information and login credentials.
We recommend that customers:
- Create a strong and unique password
- Avoid sharing login details with other people
- Sign out after using a shared or public device
- Contact us if they notice suspicious account activity
Fraud Prevention
Orders and transactions may be reviewed to help prevent unauthorized payments, fraudulent activity, chargebacks, or misuse of our services.
Orders that appear suspicious may be delayed, placed on hold, requested for additional verification, or cancelled when reasonably necessary for security purposes.
Website and System Monitoring
We periodically review our website, applications, and security settings to maintain the reliability and security of our online store.
We may update our security practices when necessary to respond to technical developments, operational changes, or emerging security risks.
Restricted Access
Access to customer and order information is limited to authorized persons and service providers who require the information to operate the store, process orders, provide customer support, or comply with legal obligations.
Third-party service providers process information according to their own security and privacy practices.
Customer Responsibility
Although Gothic Skin takes reasonable steps to protect customer information, no online transmission or electronic storage system can be guaranteed to be completely secure.
Customers should keep their account and payment information private and contact us promptly if they believe their account, payment method, or personal information has been used without authorization.
Reporting a Security Concern
Customers who notice suspicious activity or believe that their information may have been compromised should contact us as soon as possible.
Please include a clear description of the issue, but do not send complete payment-card numbers, passwords, or other highly sensitive information by email.
Business Information
Business Name: Gothic Skin
Business Address: Santaikos g. 30A, Alytus, Lithuania
Phone: +370 647 25002
Email: mangissiman@gmail.com
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM
Saturday and Sunday: Closed
Time Zone: Eastern Time (ET) — New York, USA
Response Time: We respond within one business day.
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