Payment Policy

Effective Date: July 29, 2026

Thank you for shopping with Gothic Skin. This Payment Policy explains the payment methods, currency, transaction processing, failed-payment procedures, and other payment conditions that apply to orders placed through our website.

Please review this policy before completing a purchase. For payment-related questions, contact us using the details provided below.

Accepted Payment Methods

We accept the payment methods displayed as available during checkout. Depending on your location, device, and checkout configuration, these may include:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa

The availability of a particular payment method is not guaranteed and may vary by country, currency, device, or payment provider.

Payment Security

We use secure checkout technology and industry-standard encryption to help protect personal and payment information transmitted during checkout.

Payments are processed by authorized third-party payment providers. Gothic Skin does not directly store customers’ complete credit or debit card numbers on its website servers.

Customers should never send complete card numbers, security codes, passwords, or other sensitive payment credentials by email.

Payment Authorization and Processing

Payment is authorized and processed when an order is submitted through checkout.

By placing an order, you confirm that:

  • The payment information provided is complete and accurate
  • You are authorized to use the selected payment method
  • Sufficient funds or credit are available
  • The billing information matches the information held by your payment provider

After payment has been processed successfully, an order-confirmation email will be sent to the email address entered during checkout.

An order is not confirmed until payment has been successfully authorized and an order confirmation has been issued.

Currency

All prices and payments on our website are displayed and processed in United States dollars (USD) unless another currency is clearly shown during checkout.

Customers using a payment method issued in another currency may be charged:

  • Currency-conversion fees
  • Foreign-transaction fees
  • Other charges imposed by their bank or payment provider

These additional charges are determined by the customer’s bank or payment provider and are not controlled by Gothic Skin.

Taxes and Shipping Charges

Applicable shipping charges, taxes, and other order costs will be displayed during checkout before the customer submits payment.

Customers should review the complete order total before confirming their purchase.

Failed or Declined Transactions

A payment may be declined or interrupted for reasons including:

  • Incorrect card or billing information
  • Insufficient funds or available credit
  • An expired card
  • Security restrictions imposed by the bank
  • A failed authentication request
  • Fraud-prevention controls
  • Technical problems involving the payment provider

When a payment fails:

  1. Check that the payment and billing information is correct.
  2. Try the payment again or select another available method.
  3. Contact your bank or payment provider for further information.
  4. Contact Gothic Skin if the issue continues.

A failed or declined payment does not create a confirmed order.

Fraud Prevention and Order Verification

Orders may be reviewed to help prevent fraud, unauthorized transactions, payment disputes, and other security risks.

We may contact the customer to verify certain order or payment information. An order may be temporarily held, delayed, or cancelled when:

  • The transaction appears unusual or unauthorized
  • The billing and shipping information cannot be verified
  • The payment provider declines or reverses authorization
  • Requested verification information is not provided
  • We reasonably suspect fraudulent activity

Any verification request will be limited to information reasonably necessary to review the transaction. Customers should not send complete card details by email.

Payment Confirmation

After a successful transaction, customers will receive an order-confirmation email containing relevant order information.

Customers should review the confirmation and contact us promptly if they notice an incorrect:

  • Product
  • Variant
  • Quantity
  • Shipping address
  • Billing detail
  • Order total

Receiving an order confirmation does not prevent us from cancelling and refunding an order affected by fraud, an unavailable product, a clear pricing error, or another legitimate processing issue.

Duplicate or Pending Charges

In some cases, a bank may display a temporary pending authorization even when an order was not completed.

Pending authorizations are controlled by the payment provider or card-issuing bank and usually disappear automatically according to the bank’s processing timeframe.

Customers who believe they were charged more than once should contact us with their order number and payment date. Do not email complete payment-card details.

Refunds and Cancellations

Approved refunds are issued to the original payment method used for the order.

After we process a refund, the customer’s bank or payment provider may require additional time to display the funds in the account.

For complete information about return eligibility, cancellations, return shipping, and refund processing, please review our Refund Policy.

Payment Disputes and Chargebacks

Customers should contact us before opening a payment dispute or chargeback so that we have an opportunity to review and resolve the issue.

When a chargeback or payment dispute is submitted, we may provide the payment provider with relevant transaction records, including:

  • Order information
  • Payment confirmation
  • Customer communications
  • Shipping and tracking information
  • Delivery records
  • Applicable store policies

Nothing in this section limits any right customers may have to dispute an unauthorized or incorrect transaction through their payment provider.

Changes to This Payment Policy

We may update this Payment Policy to reflect changes to our checkout, accepted payment methods, business practices, or legal obligations.

The updated version will be published on this page with a revised effective date.

Business Information

Business Name: Gothic Skin
Business Address: Santaikos g. 30A, Alytus, Lithuania
Phone: +370 647 25002
Email: mangissiman@gmail.com

Customer Support Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday and Sunday: Closed

Time Zone: Eastern Time (ET) — New York, USA
Response Time: We respond within one business day.